Responsible Gaming

Gaming Should Be Entertainment

At Fair Go Casino Australia, we believe that online gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Gambling always carries risk, and the odds are always in favour of the house. Only gamble with money you can afford to lose.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your state or territory) to gamble at Fair Go Casino Australia. We take age verification seriously and reserve the right to request proof of identity and age at any time. Underage gambling is illegal and harmful.

Parents and guardians: If you're concerned about a young person's gaming habits, please speak to them about the risks and seek support from local authorities or counselling services.

Warning Signs of Problem Gambling

Recognise these warning signs in yourself or someone you know:

• Chasing losses: Continuing to gamble to try to recover money you've lost
• Hiding gambling: Being secretive about the amount of time or money spent gambling
• Loss of control: Inability to stop or reduce gambling despite wanting to
• Neglecting responsibilities: Missing work, school, family time, or other obligations due to gambling
• Increasing stakes: Needing to gamble with larger amounts to get the same excitement
• Financial problems: Borrowing money, selling possessions, or accumulating debt to fund gambling
• Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
• Tolerance: Spending increasing amounts of time gambling
• Relationship strain: Arguments with family or friends about gambling habits
• Using gambling to escape: Gambling to cope with stress, anxiety, depression, or other problems

If you recognise any of these signs, please seek help immediately.

Self-Help Tools & Responsible Gaming Features

Fair Go Casino Australia provides several tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a chosen timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose in a given period
• Session Time Limits: Set automatic reminders or session timeouts to limit your playing time
• Reality Checks: Enable pop-up reminders during gameplay to help you track time and spending
• Self-Exclusion: Temporarily or permanently exclude yourself from your account for a period you choose
• Account Closure: Request permanent closure of your account

To access these tools, log into your account or contact our customer support team. Using these features is a sign of strength and responsible gaming.

Support Organisations

If you're struggling with gambling, help is available. The following organisations provide free, confidential support:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free counselling, self-assessment tools, and resources for problem gambling
• Lifeline Australia
  Phone: 13 11 14 (24/7)
  Crisis support for depression, anxiety, and suicidal thoughts
• 1800 GAMBLER
  Phone: 1800 426 2537
  Free gambling problem helpline (available in most states)

International Support

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org

If You Need Help, Please Reach Out

Problem gambling is a serious issue, but it is treatable. If you or someone you know is struggling with gambling, please seek help today. There is no shame in asking for support—many people have overcome gambling problems and gone on to lead happy, healthy lives.

Contact Gambling Help Online or call 1800 GAMBLER (1800 426 2537) for confidential, free support.

Remember: If gambling stops being fun, it's time to stop.